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Reach Out and Rob Someone

After federal investigations into the $4 billion prepaid phone card industry found deceptive practices, state officials and Capitol Hill are finally cracking down on companies

By Akito Yoshikane

Heliodora Vera frequently uses phone cards to call her family in Mexico, but she and many other customers often suspected they weren’t getting all of the minutes they paid for. Now government and consumer studies back their suspicions. Investigations by the Federal Trade Commission (FTC), several state attorney generals’ offices and consumer advocacy groups have found that many calling card companies… return to article

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    After federal investigations into the $4 billion prepaid phone card industry found deceptive practices, state officials and Capitol Hill are finally cracking down on companies
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